Terms of user

Terms of user

Last updated: December, 2021

The sale procedure will be carried out under the following conditions

  • Sale through the website only. Prices and orders are valid through this website only.
  • The sale is not limited in time unless otherwise stated.
  • Completion of the sale procedure is conditional on confirmation and verification of the transaction by phone through the service representatives within 48 hours (Mon
    working days) from the date of placing the order and provided that the requested product is available in the supplier’s stock at the time of completion of the procedure
    the sale.
  • After completing the registration procedure, you must type basic details as they will appear on the registration page such as: name,
    address, e-mail address, phone number.
  • Filling in all the details is a prerequisite for making the sale, after filling in all the details the participant becomes
    to perform an action .
  • In order to ensure that the order is carried out quickly, efficiently and without problems, it is necessary to provide all the details
    Precisely.
  • Submitting false information is a criminal offense and whoever does so is subject to criminal legal proceedings
    and civilians.

Cancellation/return conditions

  • As a general rule, the customer may cancel the transaction subject to and in accordance with the provisions of the Consumer Protection Law 1981 (
    Hereafter: the law).
  • A purchase can be canceled up to 14 days from the day of receipt of the product, the cancellation will be done only by a message that you send in writing and/or
    by fax.
  • If the product was supplied to the buyer, the obligation to return the product to the suppliers’ warehouses applies to the customer. It is agreed that the customer
    will return the property in its original packaging, when the product is new, unused and in its original packaging
    when she is whole.
  • It is agreed between the parties that the customer will be charged full payment for shipping fees (minimum NIS 39 even if charged
    less) even if he has not yet received the product, and this if the product that is the subject of the transaction has been sent a long time ago.
  • The store will be entitled to cancel a transaction or sale in whole or in part in the following cases:
    1. There was a pen error, either in the price of the product or in the description of the product.
    2. If it turns out that there was a communication malfunction and/or a technical problem that prevented the users of the website from using the website
      properly.
    3. In case of force majeure, act of war, hostility, terrorism and/or anything else that prevents continuation
      Proper sale execution.
  • Notice of the cancellation of the sale will be given to the buyers by phone and/or by e-mail to the address specified on the page
    The registration.
  • If the product is out of stock after a sale has been made, the store and/or supplier may cancel the sale and/or offer
    Equivalent replacement product. Notification of said cancellation will be made in writing or by phone. The store and/or supplier does not
    will be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer and/or the party
    Third, including financial damage for purchasing the product at a higher price from a third party.

delivery terms

  • The store will ensure the delivery of the product or service purchased on the site, within the time specified on the product’s sales page,
    unless expressly stated otherwise.
  • The store will work to deliver the product and/or service in accordance with the delivery conditions stated on the sales page.
  • The store and/or the suppliers will not be responsible for the delay in delivering the product in the following cases:
    1. Force majeure and without prejudice to the generality of the above, war, hostilities, emergency and damages
      nature.
    2. A strike at suppliers of services or goods necessary for the production and/or transportation of the products.
    3. Any reason beyond the company’s control.
  • In the areas with limited access from a security point of view, the store and/or the supplier will be allowed to deliver the products
    to customers in a nearby and acceptable place and this in advance coordination with the customer.
  • The delivery times of the products and/or services as indicated on the sales page include only business days
    That is, Sundays – Fridays not included, Fridays, Saturdays, holiday eves, holidays and holidays of the store
  • The prices do not include delivery/transportation/transportation and assembly, unless otherwise stated
  • Delivery time up to 14 working days unless otherwise stated.
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